What Information Is Collected, Stored and Used?
We collect and store information that you enter into this Web Site or that you provide through this Web Site’s Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date (“Personal Information”). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about new products, sales, promotions, special offers, and events, product and customer surveys and new site features, unless you have opted not to receive promotional communications in connection with this Web Site.
Also, like many web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves our Web Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on our Web Sites.
With Whom Do We Share Information?
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web Site during a specific time period or purchased a specific product through this Web Site. This information generally is shared in an aggregated form and any particular customer cannot be identified.
How Can You Access, Correct and Update Personal Information?
In the situation that any concern arises regarding the personal information held by ZS Textiles, you can visit the website and change your information by logging into your account. Only upon your request, the Customer Care Centre may access your personal information. Information may be changed online within account details, address book, and my email preferences. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks.
What Steps Are Taken To Keep Personal Information Secure?
Various security measures, including Secure Socket Layer (SSL) encryption technology, are used to protect personal information that we collect. If you place an order through our Web Sites, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact this Web Site’s Customer Care Centre.