Privacy Policy

ZS Textiles recognizes and respects the right of our customers for privacy of personal information. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for the Web Sites. Please be advised that the practices described in this Privacy Policy apply only to information gathered through our stores and Web Sites and, where applicable, through the Web Sites’ Customer Service Department in connection with the Web Site, and do not necessarily reflect our practices with respect to information gathered through other web sites that we operate or through other off-line means.

What Information Is Collected, Stored and Used?
We collect and store information that you enter into this Web Site or that you provide through this Web Site’s Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date (“Personal Information”). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about new products, sales, promotions, special offers, and events, product and customer surveys and new site features, unless you have opted not to receive promotional communications in connection with this Web Site.
Also, like many web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves our Web Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on our Web Sites.

With Whom Do We Share Information?
We do not share with others any personal information that you provide to us through our Web Sites or through the Web Sites’ Customer Service Department, except with your consent or as described in this Privacy Policy. We may share personal information that you provide to us through our stores, the Web Site or through the Web Sites’ Customer Service Department with our affiliates, strategic and/or marketing partners and with our service providers. Certain of our affiliates and service providers may share this personal information with their affiliates and with service providers whom they engage to perform services related to the Web Sites or the operation of our business. These service providers are authorized to use this personal information only in connection with the services they are engaged to perform.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web Site during a specific time period or purchased a specific product through this Web Site. This information generally is shared in an aggregated form and any particular customer cannot be identified.

How Can You Access, Correct and Update Personal Information?
In the situation that any concern arises regarding the personal information held by ZS Textiles, you can visit the website and change your information by logging into your account. Only upon your request, the Customer Care Centre may access your personal information. Information may be changed online within account details, address book, and my email preferences. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks.

What Steps Are Taken To Keep Personal Information Secure?
Various security measures, including Secure Socket Layer (SSL) encryption technology, are used to protect personal information that we collect. If you place an order through our Web Sites, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact this Web Site’s Customer Care Centre.

 

E-mail:info@zstextiles.com